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Insurance

HealthFlex Educational Events

Previously Held Webinars (Updated 10/27/2022):

HealthFlex Plan Design

The Insurance Committee’s recommendation to the 2022 Annual Conference (Annual Conference Workbook page 53) included changes to the conference insurance plan design, benefits, and costs.  Additional information shared at that time included:

Golden Cross and One Who Is Loved Benevolent Grants Available

The Golden Cross Benevolent Fund supports the laity of any age in our Annual Conference who are experiencing financial
difficulty due to excessive medical expenses such as hospital/physician services, dental, pharmacy, mental health, vision
needs, home health services, and medical travel expenses.

A special grant called “One Who Is Loved” makes possible love gifts to benefit children under the age of 18 who have special needs. Examples of special needs include specialized medical equipment or supplies/medicine, transportation to hospitals or treatment, or other special needs. 

Pastors of the NC Conference are encouraged to recommend adults who are members of, or children (18 years old or younger) who are members of, or children who have at least one parent who is a member of, a local United Methodist Church in the NC Conference.  Golden Cross grants are available for up to $2,500 per year. One Who Is Loved grants are available for up to $1,000 per year per child. Complete the application here.  Applications are open year-round and subject to the availability of funds.

Donations are encouraged to enable this special grant fund to serve the needs of many children and should be directed to the United Methodist Foundation.

Mental Health First Aid training now available

Wespath is offering no-cost Mental Health First Aid training for all Wespath participants and their spouses, Church leaders, and congregation members. Mental Health First Aid teaches how to identify, understand and respond with empathy to people struggling with mental health issues—it can help with one’s own mental well-being or help be more prepared to support others. Visit the Mental Health First Aid webpage to learn more.  Please make time to attend and share widely to encourage others in the UMC community to attend as well.

Additional Mental Health Programs

Here are more well-being programs and additional resources that can assist those who are coping with mental or behavioral health stressors or conditions:
Top 5 myths about mental health issues
What’s the difference between a psychologist, counselor and clinical social worker? We’ll explain.
Resiliency Toolkit
Recognizing and Coping with Stress

COVID-19 Over-the-Counter Test Coverage

Members of the NC Conference health insurance plan have coverage for eight (8) approved over-the-counter (OTC) tests each month, beginning January 15, 2022, and continuing through the current public health emergency. These tests do not have to be ordered by a doctor and can be self-administered and self-read at home.

Members who present their Blue Cross NC member ID card at an in-network pharmacy counter will pay no out-of-pocket costs when purchasing an eligible (i.e. be FDA-approved or have Emergency Use Authorization (EUA)) test kit.  Members who purchase tests without their Blue Cross NC prescription drug card at an out-of-network pharmacy or other retailer can pay out of pocket and mail an OTC test claim form to our pharmacy benefit manager, Prime, for reimbursement. 

Reimbursement for test kits purchased from out-of-network pharmacies and retailers is limited to no more than $12 per individual test. To be reimbursed, the test must be FDA-approved or have EUA.  Members are eligible to receive up to eight (8) OTC COVID-19 tests per month for reimbursement. Each test is counted separately regardless of how many tests are sold in one package.   

When submitting a claim to be reimbursed, members must mail a:   

  • Completed OTC COVID-19 test claim form
  • Purchase receipt documenting the date of purchase and the price of the test   
  • The test’s UPC code   

Upon receipt of the required materials, Prime will issue a reimbursement check, typically within 21 days. Depending on volume, additional time may be needed for processing.  Most Blue Cross NC members should not need reimbursement for their OTC COVID-19 tests. If members present their Blue Cross NC member ID card at an in-network pharmacy counter, they will pay no out-of-pocket costs.

Free COVID-19 tests are available at covid.gov/tests.

Identity Protection Services from Experian & BCBS

As an added benefit of the NC Conference Health Plan, BCBS is making identity protection services from Experian available to eligible members and their dependents. There is no cost for these services as long as the member and dependent are enrolled in the conference health plan. Conference members who are enrolled only in the dental and/or life insurance plans are not eligible. Services include credit monitoring, internet surveillance, identity restoration, child monitoring, and more. Enrollment is required. Refer to this Flyer for enrollment instructions and FAQ for more details.

Rally Reward Program and Health Assessment

BCBS has implemented a new online platform for taking the health assessment called Rally. Members can still access the assessment through blueconnectnc.com > click on Wellness > click on Go To Wellness Portal. A new sign-up to the Rally system will need to be created. Taking the health assessment once a year earns a $50 cash rebate through the NC Conference Wellness INcentive (WIN) program! Be sure to save the completion confirmation page at the end of finishing the survey. Members can take the survey more than once per year to monitor their own progress toward their healthy living goals. The cash rebate must be verified after completion and will be paid only once per year.

Through Rally members can also earn rewards from BCBS. Earn coins by participating in the Rally portal activities, challenges, and taking the health assessment. Fun ways to use the coins include entering sweepstakes for prizes, discounts on popular wellness items, or bid coins in auctions for gift cards or merchandise.

Access a Digital Member ID Card

At the start of a new plan year, it’s especially important for you to present your new health insurance ID card each time you see a provider or fill a prescription. This ensures your claims process just as they should, according to your plan benefits.

We want to make sure you have access to your policy information, should your ID cards be delayed.

Fortunately, if you don’t have your ID card in-hand, you can access a digital ID card using the Blue Connect mobile app.

  • Members already registered in Blue Connect: Members can log into Blue Connect to view their new 2022 ID card and plan information.
  • Members not registered in Blue Connect: If members don’t yet have a Blue Connect account, they do NOT need an active ID card in hand to register for Blue Connect. Existing members can register using their 2021 subscriber ID. New members who have not yet received a Blue Cross NC ID card can use an alternate registration process to register (shown in the attached registration guide).

Telehealth Will Save You Time and Money!

The vendor for our telehealth service is is now Teledoc. Visit their website to sign up or download the Teledoc app to your smartphone and click “Set up your account”.

Telehealth services give you access to board-certified doctors and specialists anytime, anywhere for common, non-emergency conditions. Your telehealth doctor can even send a prescription to the nearest pharmacy, if necessary. Conditions treated include:

  • general medical issues such as sinus infections, fevers, cold and flu, sports injuries, etc.
  • behavioral health issues such as grief, stress, depression, and anxiety
  • dermatology issues like minor cuts, rashes, psoriasis, and eczema.

The NC Conference is offering this service to participants FREE of charge!  There will be no co-pay fees charged to NC Conference BCBS health plan participants for consulting with any doctor using Teledoc.  Visits are unlimited!

Blue Cross Blue Shield Benefits

BASE PLAN
2022 Base Summary of Benefits
BUY-UP PLAN
2022 Buy-Up Summary of Benefits
Life Insurance Benefits
BASIC Church-paid Benefit
SUPPLEMENTAL Life Insurance Option

Post-Retirement Insurance Policies History

See the Insurance Plan History document for an historical account of the policies affecting post-retirement insurance benefits.

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800-849-4433 (Toll-Free)
919-773-2308 (Fax)

NC Conference of
The United Methodist Church
700 Waterfield Ridge Place
Garner, NC 27529

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