The Annual Election period for active insurance plan enrollees to make their 2024 elections has ended. Participants can find their final Benefits Election Summaries at BenefitsAccess.org. Here’s what to expect as we wrap up 2023 and head into 2024.
December
- All participants will get a new HealthFlex Medical ID card
- Enrollees in the Dental HMO plan will receive a new dental card
- First-time enrollees in a Health Savings Account or Medical Flexible Spending Account will receive a Health Equity card
- Participants will receive the Enrollment Confirmation letter from the Conference Benefits team showing their final elections alongside the premium rates for each benefit
January
- Use your benefits and well-being programs
- Obtain dental/vision “cards” online if needed
- Call a Care Coordinator
New Care Coordination Service Launches Soon
Your new BCBS insurance card will feature a phone number for Care Coordination, a new service included with your HealthFlex coverage, and available to all participants beginning January 2, 2024. Think of Care Coordination as your dedicated team of nurses, claims specialists, and benefits experts ready to save you time and:
- Answer questions about your benefits, claims, and billing
- Find in-network providers
- Contact providers to coordinate your treatment
- Review your care options
- Verify coverage and preapproval, if needed
- Help you save on out-of-pocket costs
Watch a short video to learn more about how Care Coordination can help you in the new year.