2027 HealthFlex Benefit Changes
What’s Changing
The number of medical plans offered through HealthFlex will be reduced from the current six offerings to four offerings. The C3000 and H2500 plans will no longer be included after 2026. Also, the plan contributions to health accounts for the C2000 and H2000 plans will be lowered. Webinars, plan comparisons, and other materials sharing more about this change are coming this fall to help you prepare for the Annual Election in November.
Individuals currently enrolled in the H2500 plan or the C3000 plan who do not make an election for 2027 during the Annual Election Period will default to the H2000 plan or the C2000 plan, respectively. These comparisons highlight key differences and similarities between the 2027 default plan and the 2026 plan ending December 31, 2026.
H2000 and H2500 Plan Comparison
C2000 and C3000 Plan Comparison
Why It’s Changing
No Cost Telehealth Services in 2026
Starting January 1, 2026, MDLive Behavioral Health and Urgent Care services will be provided at NO COST to health plan members. To ensure seamless access when you need care, register in advance through your Benefits Access portal.
Out-of-Network Behavioral Health Claims Process
HealthFlex covers out-of-network mental health counseling at the same benefit level as in-network whether your provider is in-network or not. As discussed on the HealthFlex Behavioral Health Webinar (slides pdf), if your provider is out-of-network, you may not be able to take advantage of the BCBS network discount and you may have to pay upfront, submit a claim and wait for reimbursement, but your actual benefit level will be the same. See the current HealthFlex Plan Comparison to find the in-network behavioral health visit co-insurance amount for your current health plan that will be applied to your out-of-network services.
If you are seeing an out-of-network provider, please read and complete this claim form for submitting your claims for reimbursement. TIP: In Part 3 of the form, enter the service date and “ongoing mental health treatment” as the type of treatment received. Please make sure that your receipt includes all of the necessary information before emailing to ADMMemberSubmittedClaims@bcbsil.com. Contact your Care Coordinator at (833) 762-0876 with questions.
HealthFlex
HealthFlex Plan Comparisons 2026 (Korean | Spanish)
How Do I Choose My HealthFlex Plans 2026 (Korean | Spanish)
Have You Called Your Care Coordinator?
Wespath Care Coordinators are ready and waiting to help HealthFlex participants navigate their health care journey. Care Coordinators are available at (833) 762-0876, Monday-Friday, 8:30 a.m.- 10:00 p.m., Eastern. Primary participants and adult dependents can access their Care Coordination account now at mywespathhealth.com and message or chat with a Care Coordinator. Participants can also access their account via Benefits Access.
Care Coordinators are your personal team of nurses and benefits experts working with you and your providers to make your care simpler and more affordable. Care Coordinators can help you with anything related to your health care and benefits—especially items related to your medical, pharmacy, and behavioral health benefits. Whether you have a question about your claims or bills, need help knowing what’s covered under your health plan, can’t remember how to submit a manual claim, want to prepare for an upcoming doctor’s visit, or just need a new ID card, Care Coordinators are here for you.
No request is too big or too small for your Care Coordinators. They will do whatever it takes to help you understand and use your health benefits.
Watch this short video and read these FAQs to learn more about how Care Coordination can help you.
Post-Retirement Insurance Policies History
See the Insurance Plan History document for an historical account of the policies affecting post-retirement insurance benefits.
Blueprint For Wellness
We are excited to announce the Blueprint For Wellness (BFW) screening is returning to Annual Conference in 2025! This health screening includes a blood draw and a few measurements, such as blood pressure and waist circumference. This screening is open to enrollees (participants and spouses) on the conference’s active health insurance plans.
Attendees will receive:
- $100 in Pulse Cash in their Personify Health well-being program. This incentive reward is redeemable as a transfer to your checking account or can be redeemed for gift cards, merchandise, or a charitable donation.
- Up to 140 Wellness Credits for achieving healthy results. Earn a total of 150 Wellness Credits before the end of the year and receive an additional $150 in Pulse Cash.
- Free, personalized, confidential data on 30 health factors that can be shared by the participant with their primary care provider. Healthcare providers have indicated that this valuable information supports them in creating an overall plan for the health of their patients.
Schedule Your Blueprint for Wellness Health Screening
- Log in to your Personify Health account and find Quest Blueprint for Wellness Screening under the “Benefits” tab or through Benefits Access (for participants) under the “Well-Being” tab.
- Call Quest Diagnostics at 1-855-623-9355. Employer group = HealthFlex or United Methodist Church
Health Check
This year’s results can be entered in the Personify Health Check. When participants and their covered spouses take the Health Check they avoid a higher deductible in 2026.
To take the Health Check, log into your Personify Health account through the website or app, select the “Health” tab, and then choose “HealthCheck.”
The deadline for completing both the BFW and the Personify Health Check is August 31.