Here are some helpful tips if you are looking for assistance. If you have any questions, make sure to contact the Disaster Ministries Call Center.

• Register with FEMA (800-621-3362). Even if you think everything is covered by insurance, there may be undiscovered damage.
• Keep all disaster correspondence in a protective folder.
• If the FEMA application is rejected, always appeal. Call and ask for an explanation for the denial. It could be as simple as an omitted a ZIP code or date the signature.
• Register home damage with Crisis Cleanup to have volunteer help: 844-965-1386.
• Don’t be scammed by unscrupulous contractors. Make sure the contractor is someone local with a good reputation.
• Never pay a contractor up front or in cash. They may never return to do the work.
• Never tell the contractor the amount of your FEMA award because their estimated repair will likely be equal to your FEMA award.
• If you suspect fraud activities, report to 800-835-6422 or submit a form online at ncib.org/how-we-help/report-fraud.
• Use FEMA funds as directed. Don’t use the home repair money for car repairs or a TV because you could be audited.
• Take photos of the interior and exterior of the home: walls, floor, and ceiling in each room as well as the exterior sides and roof. Make sure to document water marks.
• Do not wait for mold cleanup and weatherization repairs assuming FEMA and your county will offer a buyout. Get started as soon as possible.
• Do not delay immediate weather-exclusion repairs and mold clean up, waiting for a FEMA inspector.
• Check for and remove wet insulation when tarping the roof.
• Install the ReadyNC app on your phone for preparation tips and for road closures after the storm.

For immediate needs, call 2-1-1.

To register for assistance with NC Conference Disaster Ministries, call 888-440-9167.