The Information Technology Office will be temporarily shutting down the Online Data Collection System for maintenance on February 1st at 4 PM. Unfortunately this maintenance will also affect our main website (http://nccumc.org) at the same time. We will work to resume service to both systems as quickly as possible. The downtime should last no longer than 30-45 minutes. This work is being done to help address the performance issues that we have been experiencing over the last week. We regret any inconvenience this may cause. Please feel free to contact Douglas Ward with any questions or concerns.

Update @ 5:43 PM: The maintenance window has now ended.  Please report any issues you encounter directly.

The Information Technology Office has finished working with our internet service provider to increase our available internet bandwidth.  We have now effectively doubled our available bandwidth.  This project was initiated in response to the recent Online Data Collection issues.  We are still pursuing multiple avenues to address the overall issue and will continue posting progress as the work continues.  Please feel free to contact Douglas Ward or David Reid with any questions or concerns you may have regarding this important infrastructure upgrade.

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The Information Technology Office has corrected an issue involving legitimate e-mail messages being marked as spam after the New Year.  Unfortunately the spam filter that looks for e-mail with illegitimate dates (ie. the future) has been misfiring on legitimate e-mail sent on 1/1/2010.  I corrected this rule at 9 AM on 1/2/2010.  Anything sent before this time was likely marked as spam incorrectly.  This issue does not affect e-mail sent during 2009.  We regret the inconvenience.  Please be sure to contact us directly with any questions or concerns.

The Information Technology Office will be performing scheduled maintenance on our internet connection tomorrow (12/30) beginning at 5 PM.  This maintenance window should last approximately an hour.  During this time all services will be offline from outside the Methodist Building.  We regret any inconvenience this may cause.  Please feel free to let us know if you have any questions or concerns.

The Information Technology Office has completed repairs on the mailing list server.  Please report any issues that you encounter.

The Information Technology Office is working on an outage involving our mailing list services.  These services are currently offline until the repair is complete.  We will post another update here once this system is available again.  We regret the inconvenience this may cause.

The IT Office discovered and repaired an issue on our main e-mail gateway this morning at approximately 8:30 AM.  This gateway scans all incoming and outgoing e-mail for spam and viruses.  As such, all e-mail traffic has unfortunately been delayed today.  You may notice in the early evening hours e-mail that was sent some time ago.  No traffic has been lost and all backlogged e-mail should be delivered by this evening.  We regret any inconvenience this may cause.

The Information Technology Office has been working this week to address reports of multiple Online Data Collection System issues.  We are currently in a period of high demand for this system and it is overwhelming our internet connection.  If you are seeing time out errors or are unable to load any of the Conference websites please try it again later.  Our busiest times of the day are approximately 10 AM – 4 PM Monday through Friday.  Please try again outside of this window.  If you still receive the error message please contact Douglas Ward or David Reid using the Contact form.  We are working with our Internet Service Provider (ISP) to increase our available bandwidth.  Please keep checking here for updates on our progress.  Thank you.

The IT Office will be performing scheduled maintenance on the Exchange Server tonight. All Conference staff e-mail accounts will be affected by this planned outage. The maintenance window should last from 5-10 PM tonight (8/11/2009). You should be able to resume accessing your e-mail after this window expires. The Clergy e-mail server will not be affected during this time.