We understand these are difficult times due to the Coronavirus pandemic. We know payments for April’s benefit bills may arrive later than the standard due date. Please be assured that we never terminate benefit enrollments without advance communication with the participant. Simply email us at firstname.lastname@example.org to let us know if payments will be late. You will find information about financial assistance with these costs through the CARES Act and the NC Conference online at https://nccumc.org/treasurer/covid-19-local-church-assistance-resources/.
We are working to develop an online method for distributing and receiving future monthly benefits statements. You may see a new Statements tab in the Online Data Collection System. You may view your April 2020 bills there and send any feedback about that format to email@example.com. However, there is no action needed on your part with the statements online at this time. The bills will be mailed to the usual recipient (see enclosed copy), as we’ve done thus far this year, until we send notice of the overall process change.