Emotional Assistance:
Optum,the EAP for HealthFlex, is offering a free emotional support help line for all people impacted; they do not need to be in HealthFlex. This help line will provide those affected access to specially-trained mental health specialists. The company’s public toll-free help line, 1-866-342-6892, will be open 24 hours a day, seven days a week for as long as necessary. Specially-trained Optum mental health specialists help people manage their stress and anxiety so they can continue to address their everyday needs. Callers may also receive referrals to community resources to help them with specific concerns, including financial and legal matters.
Virtual Medical Help:
MDLIVE, HealthFlex’s telemedicine provider, is offering free online health visits to all individuals and families affected by the flooding through the MDLIVEcares program. This program is for everyone—they do not need to be in HealthFlex. This virtual health offering is available via MDLIVE’s medical network for the diagnosis and treatment of common health problems, as well as non-emergency dermatological ailments.
· Available from August 30 – September 30
· Promo code: Dorian
· Phone number: 1-800-676-4204