Job Title:  Program Coordinator

Position Hours: This part-time (24 hours per week) administrative position offers the chance to work for an organization making a real impact among some of the most vulnerable children in the world, and has some flexibility as to when hours are worked.  The person filling this position is expected to attend staff meetings as necessary and other occasional meetings at the ZOE offices in Garner, NC.

About ZOE Ministry:
Moving beyond traditional relief ministry, ZOE provides a comprehensive approach to transforming the lives of African children orphaned by HIV/AIDS, war, disease, famine and other causes. The results are striking: within three years, the children and youth who participate in ZOE’s Orphan Empowerment Program are self-sufficient, never needing to depend on charity again. The ZOE Orphan Empowerment Program reaches children in their home villages, towns or cities; helps them build community with other orphans and vulnerable children; teaches them about God’s love; and provides the training, inputs and skills needed to care for themselves and their siblings. (www.zoeministry.org).

ZOE Ministry is a Christian non-profit employing staff in several African countries and in the US.   All of the orphan empowerment program implementation is carried out locally by indigenous social workers and program managers. The US staff is located in North Carolina, and their primary function is fundraising and organizational administration.

One of ZOE’s primary fundraising methods for major donors is the Hope Companion partnership. Individuals, churches and organizations contribute a major gift over three years to sponsor a group of orphans (the size of the gift correlates to the size of the group of orphans) to participate in the three-year empowerment program. These Hope Companions receive regular reports about the progress of their group via the web, e-mail and mail.  ZOE’s staff provides Hope Companions with web-based updates about the orphans they are partnered with by adding 250 posts or more annually on the ZOE website. ZOE’s US staff also leads a number of mission trips per year to several African countries enabling sponsors and potential supporter to visit the orphans with whom they are partnering.

Responsibilities:
Interfacing with Major Donors (Hope Companions)

• Send and follow-up on Hope Companion registration forms
• Track current and prospective Hope Companions with regard to pledge payments
• Manage and update information system about the Hope Companions (82 and growing), keeping the following information up to date:
  • Contact information (ensuring contacts are able to disseminate ZOE information to larger sponsoring groups, such as churches, effectively)
  • Billing information
  • Materials received
  • Mission trip information (if they have gone, when they are scheduled to go, etc.)
• Assess needs of Hope Companions and relay these needs to the appropriate ZOE staff
• Fulfill Hope Companion requests for information and materials
• Remind staff when potential Hope Companions need follow-up
• Assist with large and small-scale mailings to Hope Companions

Communications and Website Assistance

• Work closely with Director of Communications to assist in adding regular blog posts (normally a photo with a 2-3 sentence description that includes links to existing educational pages on the site) to the ZOE website according to a reporting schedule for each Hope Companion.
• Assist in informing Hope Companions when updates are made on the web about their groups.
• When Hope Companions request to have custom posts made to the web, such as a reflection or photo from a program visit, work with Director of Communications to review content for appropriateness and assist in adding to the website as needed.
• Inform the Hope Companions about ways to integrate the web-based updates into their existing websites and other communications methods
• Assist with updating social media outlets such as Facebook, Twitter, Google+, Pinterest, and others as identified

Administrative Support for Mission Trips

• Manage the sign up list for six or more mission trips to Africa per year
• Reach out to Hope Companions and potential Hope Companions regarding signing up for mission trips
• Alert staff at pre-determined times when a mission trip has unfilled spaces, and send invitations to identified candidates
• Work with the ZOE Administrative Coordinator to ensure mission trip participants have needed information for the upcoming trip (the Administrative Coordinator interfaces with a travel agent regarding plane tickets, payments, and other trip details)
• Contact returning trip participants to gather photos and written reflections for use in the ZOE website and future publications

Proofreading

• Assist in proofreading all written materials which ZOE publishes in print and electronically

Foundation and Grant Assistance

• Keep track of when foundations and grantors require reports
• Organize/track information for grant applications as needed

Donor Research

• Use Raiser’s Edge software to run reports about donors, and research targeted donor groups

Other Duties as Necessary

Summary:
The ideal candidate will have either experience with, or a desire to work for, a Christian non-profit organization, demonstrated computer skill in the Microsoft Office suite, experience in a fast-paced and independent work environment, excellent customer service skills and experience providing administrative office support. Candidates should also have some familiarity with social media, website management tools, database information systems (such as Raiser’s Edge), and have good writing, proofing and communication skills.

Requirements:
A four-year college degree or equivalent work experience; demonstrated ability in Microsoft Office suite of programs; work experience in administrative support or customer service; familiarity with website management tools and social media; references required.

To apply:
Send a resume, cover letter, and three references to info@zoeministry.org.